Thursday, November 19, 2015

Uber Rides in Bangalore, 2015

Yesterday's Uber ride from Bangalore South to Bangalore North leaves me with the impression that Uber rides have made great progress since my first one.

Specifically:

  1. It seems that Google Maps, on which the Uber software is built, has become very reliable within Bangalore. Quote from yesterday's driver, exuding confidence: "If you have given your [home] address correctly, then I can park the car in front of your home." "ನೀವು ನಿಮ್ಮ [ಮನೆಯ] addressನ್ನು ಸರಿಯಾಗಿ ಹಾಕಿದ್ದರೆ, ನಿಮ್ಮ ಮನೆಯ ಮುಂದೆಯೇ ನಿಲ್ಲಿಸಬಹುದು."
  2. Even at about 8:00 am this, November 20th, Friday morning you can see in the snapshot at right that there are 5 cars in wait for a Malleswaram Circle pickup location. The density of cars used to be much less in peripheral areas such as Malleswaram Circle last year. (Some people might regard Malleswaram as central to Bangalore, but I regard the Kempegowda Circle area, MG Road, et al., as more central).
  3. Based on the kind of conversation I was able to strike with yesterday's driver, it looks like some of these drivers are also being sensitized to the importance of being good conversationalists too. I don't know whether Uber makes any special effort towards this user experience.
  4. It is indeed true that the Uber rates are not much more expensive than the auto rates: I paid ₹228.09 for a 15.26km ride. Based on the tariffs in effect since January 8, 2014, the auto would have charged me probably 15.26*₹13.00, or ₹195.
Summary: I'll continue to patronize Uber during my presence in Bangalore. (Disclaimer: I don't own any shares of Uber).

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